Web Hosting Service, Web Site Design, Web Site Promotion In Singapore
Web Hosting Service, Web Site Design, Web Site Promotion In Singapore

Web Hosting, Web Site Design, Web Promotion FAQ

Web Hosting Service, Web Site Design, Web Site Promotion In Singapore 1st Singapore Web Hosting
Web Hosting Service, Web Site Design, Web Site Promotion In Singapore Web Hosting Service, Web Site Design, Web Site Promotion In Singapore

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Frequently Asked Questions

  1. What's a domain name?
  2. What's a registrar?
  3. How to make sure I own the domain name?
  4. Where can I register domain names?
  5. What's DNS server and how to use it?
  6. Where are the web servers located?
  7. Can I host international domains?
  8. What's the hardware specs?
  9. What's the software specs?
  10. I live in Singapore (US, China, Malaysia, Japan, Spain...), can I use this web hosting service?
  11. Does it matter where the web server is?
  12. Are you a reseller?
  13. What will happen if I use up the 30GB bandwidth quota?
  14. How can it be so cheap with so many features?
  15. Is it really risk-free?
  16. What if I have more technical questions?
  17. Do you provide web site design service?
  18. Do you provide web promotion service?
  19. Can I use your web site design and promotion service if I'm not in Singapore?

 

What's a domain name?

Domain name is the address of your web site on the Internet for example 1stSingaporeWebHosting.com

If you are serious about your online business, you have to have your very own domain name.

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What's a registrar?

Domain names can be registered through many different companies known as "registrars".

The registrar you choose will ask you to provide various contact and technical information that makes up the registration. The registrar will then keep records of the contact information and submit the technical information to a central directory known as the "registry". This registry provides other computers on the Internet the information necessary to send you email or to find your web site.

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How to make sure I own the domain name?

Make sure you are listed as the administrator (administrative contact) of the domain name. You are free to sell, keep or change any information concerning your domain name.

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Where can I register domain names?

Free domain name is included in our hosting package.

If you want to register a domain name and host it somewhere else, check out our domain name registration service.

Where you register your domain name has nothing to do with where you host it.

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What's DNS server and how to use it?

The Domain Name System (DNS) helps surfers to find their way around the Internet. Every computer on the Internet including web servers has a unique address called its "IP address" (IP stands for "Internet Protocol").

IP Addresses are hard to remember. The DNS makes using the Internet easier by allowing the domain name to be used instead of the IP address.

A name server maintains a directory of domain names and matching IP addresses. They use these directories to enable computers on their networks to find web sites and other resources. It usually takes about 48 hours before name servers on other networks are able to access the information after the registry for your domain gets it. This 48 hour period is referred to as propagation.

To point your domain name to the IP address of your hosting service, go to control panel of your domain registrar, type the DNS server data your host gave you in the DNS record field.

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Where are  the web servers located?

SingTel EXPAN Singapore.

SingTel EXPANís Data Centres are backed by SingTelís extensive and robust cable network and satellite infrastructure. SingTel's Internet Exchange (STiX) is Asia's largest Internet backbone, supplying more than 2.5 gigabits of bandwidth to Asia Pacific region. SingTel EXPANís extensive Internet connectivity has direct connections to over 33 countries and more than 90 ISPs in the Asia Pacific region.

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Can I host international domains?

Yes. Whatever you want to host. .com, .sg, .cn, .jp, .org, .net...

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What's the hardware specs?

  • DELL PowerEdge(TM) 750 with Intel Pentium 4 2.8GHz/1MB, 800MHz FSB
  • 1 GB DDR RAM, Dual Channel DDR 400MHz ECC Memory
  • 2 x 80GB (7200 RPM) SATA HDD

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What's the software specs?

  • Unix and run the Apache 1.3.31 Web server
  • Red Hat 9 or Fedora Core 2
  • Perl version 5.8.0
  • PHP version 4.3.8
  • MySQL version 4.0.18 standard
  • Cpanel 9.4.0 Release 21
  • Mail Scanner/ClamAV
  • APF-Firewall

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I live in Singapore (US, China, Malaysia, Japan, Spain...), can I use this web hosting service?

Sure you can. It just doesn't matter.

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Does it matter where the web server is?

No, it doesn't matter. It makes not much difference for your visitors.

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Are you a reseller?

No, We're not reseller. We own the servers.

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What will happen if I use up the 30GB bandwidth quota?

We'd suggest you upgrade hosting plan if you use up your storage or bandwidth quota. But if you feel you exceed the quota accidently in a given month and don't really need to upgrade, we're ok with that.

The cost for additional storage is S$2/10MB per month, and for bandwidth, S$2.5/GB per month.

Important: Any host claiming "unlimited bandwidth" is simply lying. There's no such thing as "unlimited bandwidth".

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How can it be so cheap with so many features?

The majorities of people are not going to need a great deal of storage or bandwidth. Research shows the average web site is only 1-2MB. It all works out in the end, the people with small web sites are not over charged and the people with large web sites get a great deal for their money. Both see the benefits of using our hosting service.

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Is it really risk-free?

Yes. There's no setup fee. And with the 30 days money back guarantee, you can try it out and ask for a full refund within 30 days if you are not fully satisfied with the service. No question asked.

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What if I have more technical questions?

Please check contact us page.

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Do you provide web site design service?

Yes, we provide professional web site design service. And the best part is, we now have a special offer: free lifetime web hosting if you purchase our web site design service. Yes, we pay for the hosting fees for as long as you want to. And we only charge the market price for our design service. Click here for more info.

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Do you provide web promotion service?

Yes, we provide professional web promotion and Internet marketing service. Click here for more info.

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Can I use your web site design and promotion service if I'm not in Singapore?

Yes, sure. No matter where you live, where your business is located, we can always communicate effectively via email and online voice chat. We live on the Internet, don't we?

Anyway, I don't have to deliver any tangible goods to you. So it really doesn't matter.

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More Questions? Just drop us a line.

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